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Privacy Policy for Alex Brewster Electrical

1. Introduction

Alex Brewster Electrical is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your data, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Data Controller

Alex Brewster Electrical is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us using the details provided on our contact page.

3. Information We Collect

We may collect and process the following categories of personal information:

  • Contact Information: Your name, email address, telephone number, and any other information you provide when you contact us.
  • Technical Information: Details about the devices and technology you use to access our website, including IP addresses, browser types, and operating system details.
  • Usage Data: Information about how you use our website, including page views, site navigation patterns, and service engagement.

4. How We Use Your Data

We use your personal information for the following purposes:

  • To provide and improve our electrical services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To comply with legal obligations and enforce our terms and conditions.
  • For internal analytical purposes, to enhance the user experience on our website.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us clear consent to process your personal data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

6. Sharing Your Data

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your data with service providers who assist us in conducting our business and providing our services, under strict data protection terms.

7. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

8. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR, you have various rights in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to the processing of your data. If you wish to exercise any of these rights, please contact us.

10. Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contacting Us

If you have any questions or concerns about our privacy policy or the information we hold about you, please do not hesitate to contact us at: